Where is Puerto Plata? Puerto Plata is on the north cost of the Dominican Republic. Delta, Continental, Jet Blue and American Airlines offer service from the US. The villa is located approximately 30 km west of the airport.

Do I need to speak Spanish? No, most everyone speaks a little bit of English. The locals do appreciate any attempt speak Spanish.

What is VIP membership? The Lifestyles VIP World (premium restaurant, cafe, pool and beach) is exclusive for LHVC members and members' guests only. It includes members-only amenities and services such as bars, lounges, cafe, restaurant, entertainment, etc.

What is all-inclusive fee? All-inclusive fee is a mandatory charge and is $57.50 per person per day. Children between the ages of 3 and 12 years are 50% off the rate, per child per day. The all-inclusive fee includes unlimited food, soft drinks, cocktails and wine.

What do I do upon arrival at the airport in Puerto Plata? Upon arrival at the Puerto Plata International Airport you will be required to have all your customs and immigration forms completed and ready for inspection. You will also be required to purchase a Tourist Card ($10 US). Once you complete your forms and pass through the Customs & Immigration area you will enter the luggage pickup area. Get your luggage and proceed outside the terminal building. Look for a transportation host with a "Name Sign." You will be taken directly to check-in.

Does every villa have its own pool? Yes, every villa has a beautiful private pool.

Is there on-site transportation? Yes, we can request, but not guarantee, a golf cart for your entire vacation. Additionally, there is shuttle service from your villa - only for VIP members.

Is the Internet available in the villa? No, but there is free Internet in the lobby of VIP check-in.

How do I get to the resort? We will arrange an airport pick up for you.

How much airport transfers? Transfer from Puerto Plata airport is INCLUDED. Transfer from Santiago airport varies by number of people, but generally a couple pays $70 US.

Can I rent a car? Car rentals are readily available, and we can arrange this for you, too. There are few "rules of the road" in the DR, and driving can be somewhat haphazard.

What about off-site excursions?
Adjacent to the VIP Check-in you will find the excursions desk. Check with the concierge there for information on activities from snorkeling to fishing, off-road safaris to whale watching.
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